Customer Service & Order Processing
Excel Technologies, Inc. is a premier distributor of supplies, instruments and equipment for optical applications and materials preparation. We empower customers to understand their materials by delivering the industry’s most comprehensive suite of products and services for materials preparation, inspection, measuring and analysis.
As a family-run business of 45 years, Excel remains invested in yesterday, today and tomorrow. Our experience, stability and growth are rooted in maintaining unparalleled attention to detail and consistently working to exceed expectations. Like a family, our success starts and ends with building and fostering relationships through effective, ongoing communication and collaboration.
We are looking to expand our team with the opening of a full time Customer Service & Order Processing position. The ideal candidate is detail oriented, has strong communication and organizational skills, and enjoys working in a dynamic, fast paced environment.
Duties & Responsibilities
It is expected that duties and responsibilities are performed in accordance with standard operating procedures and requirements.
Experience & Requirements
This is a flexible position open to candidates with varying levels of experience; customer service and/or warehouse experience is an advantage. Candidates should demonstrate exceptional organizational, time management, and prioritization skills and possess excellent verbal and written communication skills. Proficiency with Microsoft Excel, Outlook and Word is expected. Experience with shipping software (UPS WorldShip, FedEx) and/or enterprise software solutions (e.g. CRM, ERP, EDI) is a bonus.
Excel offers a competitive salary depending on experience and a full complement of benefits.